Frequently Asked Questions

I’m interested, tell me more:

How many websites have you developed?

We’ve been around the block, several times. Our company has managed and developed over 5,000 websites that are currently live – check out our gallery. Over the years, we’ve learned how to “Wow” our customers, time and again.

Are these custom sites, or modified templates?

Every site is built with your unique preferences and needs in mind. We guide the entire process, and leverage our years of experience to deliver the best possible product for your business. Want to add a video? No problem. Picture slideshows? Of course. You name it- we’ve done it!

What if you don’t have experience in my industry?

Our developers have built sites that span a variety of industries, from travel, retail, construction and more. We will not rest until you are completely satisfied with your site.

Do you outsource any of your work?

All of our work is done in house by a dedicated team of talented developers and designers. We have never outsourced our work, we prefer to keep communication with our clients direct and transparent.
Setting up your site:

Can I pick my own domain name (URL)?

We wouldn’t have it any other way. Our team will provide suggestions, of course, but the final decision is yours. We’ll handle all of the setup- your only job is to approve the name. Your domain will be automatically renewed (free of charge) every year you stay with us.

Do you have any photos that I can use?

Every great site has images, yours will be no different. You have the option of providing us with your own imagery, or we can select from our gallery of professional stock photos to help showcase your products and services.

How quickly will my site be live?

We will have the initial draft of your site ready for viewing within 15 days. You will type in your site address, and instantly be greeted with your very own custom site. Need to add an image? Adjust some of your product descriptions? No problem. Each change request will be handled by our dedicated team within 5 to 7 business days.

I have commitment issues; will I be locked into a long-term contract?

Absolutely not. Our company has never believed in tricking our customers into signing a long-term contract. Our plans are month-to-month with no contracts. We force ourselves to prove our value each and every billing period, and we do. It’s impossible to build a custom website for one low monthly payment. The only way we can survive is by building lasting relationships with our customers, and providing them the tools to grow their businesses.
Pricing:

How much can a custom site typically cost?

There is a range, and it varies. Some companies charge around $1,000, others much more. In our experience, we have seen these costs often exceed $4,000-$5,000. Our custom developed sites are designed to fit your budget, and are packed with the features you want.

How much does Site Dudes charge?

All of our plans are month-to-month, with no contracts. Our “Ultimate” package comes with complete design, and full feature support. The cost is only $50/month.

Are there any cancellation fees?

All accounts are setup on month to month contracts. At anytime you can cancel your website if you are not completely satisfied and just walk away. We make it simple and hassle-free. You risk nothing signing up with us.

Do I have to pay extra for updates, hosting, or e-mail accounts?

No, no, and no. Everything is included. Everything. Did you say something? Yes, that’s included as well.
I’d like to give you a try:

How can I pay?

We accept all of the major credit cards (Visa, Mastercard, Amex). Would you rather pay by cheque? We’ve got you covered- in this case, simply contact us and we’ll walk you through the process.

Does Site Dudes provide tax receipts?

Yes! We will send a copy of your invoice to your inbox every month.

What if I need to cancel?

Then we are deeply saddened, but will help guide you through our easy cancellation process. Remember, our plans are month-to-month. Simply contact us and we’ll get everything sorted out for you.

Still curious?

Let’s chat – contact us and let’s take the next step towards getting you online.