Android OS

1. Launch the Email app from your App Launcher.

2. At the Set up email screen, enter your Email Address: user@yourdomain.com & your Password: user/account ID (by default), then click on Manual Set Up.

3. For What type of account is this? Select the POP3 button.

4. For Incoming Server Settings, input as follows:

Username: user@yourdomain.com
Password: user or account ID (by default)
POP3 Server: mail.yourdomain.com
Port: 110
Security Type: None
Delete email from server: Never ***MAKE SURE YOU SELECT NEVER***
Click on the Next button.

5. For Outgoing Server Settings, input as follows:

SMTP Server: mail.yourdomain.com
Port: 25
Security Type: None
Require Sign-in: Checked
User Name: user@yourdomain.com
Password: user or account ID (by default)
Click on the Next button.

6. You can set your Inbox checking frequency to your preference. If you would like to set this as your Primary Email on your device, then you may select the Send email from this account by default option. Check mark if you would like to recieve notifications for emails. Click on the Next button.

7. Your setup is Complete! You can give the email account a name and set the name you would like to be displayed when you send emails from your device. Click on the Done button.


Please note if you are using an email client on your desktop/laptop. You must configure your email client settings to "Leave a copy of messages on the server".
For example, if you are using Outlook, you will have to follow these settings.

- Go to Tools > Email Accounts

- Under E-mail choose "View or change existing e-mail accounts" then click Next.

- Double Click on your email to edit the settings for your email address.

- Under Internet E-mail Settings (POP3) click on the More Settings button.

- You will get prompted with a new window, click on the Advanced tab.

- Under "Delivery" checkbox both "Leave a copy of messages on the server" & "Remove from server" and leave 10 days default.

- Click OK, click Next and then Finish.


Please note if you are experiencing problems sending out emails, please try the settings below.
Change the Outgoing Server (SMTP) Port from 25 to 26.